These Driver Terms of Service ("Agreement") constitute a legally binding agreement between you ("Driver", "you", or "your") and GetRouted ("Company", "we", "our", or "us") governing your access to and use of the GetRouted platform, applications, and related services (collectively, the "Platform").
This Agreement is governed by applicable Canadian laws and, where relevant, privacy obligations under the Personal Information Protection and Electronic Documents Act (PIPEDA).
By clicking Agree, registering for an account, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Agreement.
01Independent Contractor Relationship
You expressly acknowledge and agree that:
You are an independent contractor and not an employee, agent, joint venturer, partner, or representative of GetRouted.
GetRouted does not control, direct, or supervise how you perform deliveries or operate your vehicle.
You retain sole discretion regarding when, where, and whether to accept delivery requests.
Nothing in this Agreement shall be construed as creating an employment relationship.
02Driver Obligations
You represent and warrant that at all times while using the Platform you shall:
Maintain a valid driver's license
Maintain valid vehicle registration
Maintain valid automobile insurance coverage as required by law
Operate a roadworthy and legally compliant vehicle
Comply with all applicable traffic laws and regulations
Conduct yourself in a safe, lawful, and professional manner
You are solely responsible for the condition and lawful operation of your vehicle.
03Assumption of Risk and Full Liability
You acknowledge that providing delivery services involves inherent risks. You expressly agree that:
You assume all risks associated with driving, pickup, and delivery activities.
GetRouted shall not be liable for any accident, injury, death, damage, loss, theft, delay, or incident arising from your activities.
You are solely liable for any personal injury, property damage, traffic violation, or loss that occurs while performing deliveries.
Under no circumstances shall GetRouted be responsible for your driving conduct, driving habits, driving skill, negligence, or its consequences.
04Prohibited and Illegal Activities
You agree that you shall not use the Platform to transport:
Illegal drugs or controlled substances
Weapons or hazardous materials
Stolen goods
Any items prohibited by law
If you knowingly or unknowingly transport illegal items, you do so entirely at your own risk. GetRouted bears no responsibility and reserves the right to:
Immediately suspend or terminate your account
Cooperate with law enforcement
Report suspected illegal activity to authorities where required or permitted by law
05No Responsibility for Delivery Contents
GetRouted does not inspect, verify, or control the contents of any delivery. You acknowledge that:
You choose which deliveries to accept
You are responsible for any consequences related to the transported items
GetRouted shall not be liable for the nature, legality, safety, packaging, or condition of items transported through the Platform.
06Conduct and Professional Standards
You agree to:
Treat merchants and recipients with respect
Refrain from harassment, discrimination, threats, or misconduct
Maintain professional behavior at all times
Violation may result in immediate removal from the Platform.
07Use of Merchant and Recipient Information
You acknowledge that merchant and recipient information provided through the Platform (including names, addresses, phone numbers, delivery instructions, and any identity or age-verification information) is provided solely for the purpose of completing authorized deliveries.
You agree that you shall not:
Use such information for any illegal, unauthorized, or fraudulent activity
Use such information to cause harm, harassment, intimidation, stalking, or exploitation
Retain, copy, store, photograph, record, distribute, sell, or disclose such information outside the scope of completing the delivery, except as strictly necessary to perform the delivery
Use such information for personal benefit or any purpose unrelated to the delivery
Any misuse of merchant or recipient information may result in immediate suspension or permanent termination of your account and may be reported to law enforcement where required or permitted by law.
GetRouted shall not be liable for any damages, harm, loss, or claims arising from your misuse of merchant or recipient information.
08Verification, Background Checks, and Identity Consent
You expressly consent to GetRouted performing:
Identity verification
Driver's license validation
Facial image verification
Background checks where permitted by law
You acknowledge and agree that:
This information is collected strictly for internal safety, trust, and verification purposes
Your information will not be sold, rented, or used for advertising or revenue generation
Your data will only be disclosed where required or permitted by law, or where necessary for verification and platform safety using trusted service providers
09Privacy and Data Protection
All personal data collected is protected using reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the data.
Your information is used solely for verification, platform safety, fraud prevention, and legal compliance.
10Account Suspension or Termination
GetRouted reserves the right, at its sole discretion, to suspend or terminate your access to the Platform for unsafe driving, false information, illegal activity, misuse of information, or violation of these terms.
Termination may occur without prior notice.
11Limitation of Liability
To the maximum extent permitted by law, GetRouted shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages, including personal injury, death, property damage, loss of income, legal consequences, accidents, or incidents arising from your conduct, driving, negligence, skill, or illegal activity.
Your use of the Platform is entirely at your own risk.
12Indemnification
You agree to indemnify, defend, and hold harmless GetRouted, its owners, officers, employees, and affiliates from any claims, damages, liabilities, losses, fines, penalties, costs, and legal fees arising from or related to your conduct, deliveries, driving, misuse of information, violation of law, or breach of this Agreement.
13Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of Canada and the laws of the province or territory in which you primarily reside, without regard to conflict of laws principles.
You agree that any dispute, claim, or legal proceeding arising out of or related to this Agreement or your use of the Platform shall be brought exclusively in the courts of competent jurisdiction located within your province or territory of residence, unless otherwise required by applicable law.
14Acknowledgment
By clicking Agree, you acknowledge that:
You have read this Agreement in full
You understand your responsibilities
You accept full liability for your actions
You consent to verification and background checks
You understand that you cannot access the Platform without accepting these terms.