Terms & conditions
The agreements
behind every account.
GetRouted operates under two main agreements — one for merchants who dispatch deliveries and one for the drivers who carry them. Pick the one that applies to you.
For merchants
Merchant Agreement
The agreement that governs merchant use of the GetRouted platform — what we provide, what you're responsible for, and how the commercial relationship works.
- Platform access and account responsibilities
- Pricing, billing, and refund handling
- Liability, indemnity, and dispute resolution
Read full agreement
For drivers
Driver Agreement
The agreement that governs driver partner participation — independence, obligations, and how earnings, safety, and conduct are handled.
- Independent contractor relationship
- Driver obligations and assumption of risk
- Earnings, payouts, and platform conduct
Read full agreement
Questions?
Talk to a real
human first.
Our team is happy to walk you through anything in the agreements before you sign up.