How it works

A clear delivery workflow built for speed, visibility, and accountability.

From order creation to proof of delivery, every step is structured so your operations stay clean and controlled.

The 4-step merchant flow

Everything you need to run a professional delivery operation.

01

Create or sync your orders

Upload orders manually, batch upload, or connect your store. Add delivery details and any special requirements in seconds.

Order intake dashboard showing uploads and checklist
02

Verified driver matched

A verified local driver is matched instantly based on availability and location. No manual coordination required.

Driver assignment panel with route pins
03

Track every step

Live ETA updates for you and your customer. Your support team sees status instantly — no chasing required.

Live map with delivery progress
04

Delivery confirmed

Photo confirmation and a full delivery record logged on completion — time-stamped and ready if a dispute ever arises.

Delivery receipt with proof-of-delivery confirmation
Built for business

Not a gig app. Built for operational control.

GetRouted is designed for merchants who need delivery to be reliable, not just available. That means structure, accountability, and visibility at every step.

  • Structured dispatch workflow — no ad hoc coordination
  • Delivery confirmation standards on every order
  • Merchant-facing dashboard with full visibility
  • Designed for operational control and compliance
  • Professional drivers, not random gig workers
Merchant delivery management dashboard
Support & issue resolution

When something goes wrong, we handle it fast.

Order status updates immediately when something goes wrong. Our support process is built for fast resolution, not wait times.

Recipient unavailable

Order status logged instantly. Your team is notified to coordinate next steps.

Delivery dispute

Photo confirmation and timestamps are always captured. No guesswork.

Driver issue

Our support team steps in immediately to reassign or resolve.

Ready to run your first delivery?

Start today — no contracts, no setup fees.